While shopping in the Rockland, Maine store on 6/9/2014 I saw a customer ask TWO supervisors (wearing light gray aprons) a question about where to find something. The supervisors were walking by pushing a display in a carriage and were working on some store project. They did not even stop walking as the man followed them asking his question! They gave a short, abrupt answer and kept walking away from him. The customer was about 35-40 years old, wearing a dirty motorcycle jacket with many patches and emblems on it. He had a scruffy beard and was thin and gaunt-looking. Could his appearance have caused him to be ignored? Rude and shocking. Further, he was shopping for his mother who was in a wheelchair when I saw them later in the store. This is totally in conflict with the customer service mission of the Home Depot organization. The manager there should read this and find out what happened. He can also call me for more details.
Every time I go to this location I ask a manager or an employee if they have a certain item every time they say oh no we definitely do not carry that item and if we did it would be in this location every time I go and find this item by myself. Useless crew useless manager. Find people who actually want to work. It's a lot easier to just say no then to go look.
Great place for most home improvement jobs
As Home Depots go, this is one of the best.
Blatantly says Easter hours when you call and on Google, drove all the way here and they are closed.
The Home Depot is a US Hardware Store based in Rockland, Maine. The Home Depot is located at 270 Camden St, Rockland, ME 04841, USA.
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